18+ ONLY
BeGambleAware.org
Play Responsibly

1. Introduction

This Privacy Policy outlines how RuneCrack Ltd (“RuneCrack”, “we”, “our”, “us”) collects, uses, and protects your personal data when you visit RuneCrack.com or use our free social games and entertainment services (“Services”). All information is handled in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who we are

RuneCrack Ltd is a digital entertainment provider based in England & Wales. We run an online platform offering purely recreational, social casino-style games with no real-world transactions or monetary functionality.

3. Information we collect

Account data – name, date of birth, email address, region
Verification info – age or ID documents (only if required)
Device and usage data – IP address, browser, activity logs, cookies
Gameplay activity – session details, game choices, bonuses, virtual achievements
• We do not collect or process financial or payment data.

4. How we use your information

We use your information to:
• create and manage your account
• confirm your age and eligibility
• provide features, updates, and user support
• safeguard the platform against misuse
• personalize content and gameplay
• meet legal and compliance obligations

5. Lawful basis for processing

Our legal bases include:
contractual necessity – to deliver Services
legal obligation – for age checks and compliance
legitimate interest – security and content optimization
When required, we rely on consent (e.g., for marketing), which you may withdraw at any time.

6. Cookies & analytics

We use essential cookies for site functionality and optional tools (like Google Analytics) to improve your experience. You can modify your cookie settings at any time through the Cookie Banner or browser preferences. Full details are in our Cookie Policy.

7. When we share your information

We may share limited data with trusted third-party providers under strict confidentiality, for:
• verifying age and maintaining account safety
• hosting and infrastructure management
• communication and support services
• marketing (only with your explicit consent)
No financial information is handled or shared on our platform.

8. International data transfers

Where data is transferred outside the UK or EEA, we apply approved safeguards (such as Standard Contractual Clauses) to ensure continued protection.

9. Data retention

We retain basic user and gameplay data for up to 5 years after your last activity or account closure, unless a longer period is legally necessary. Data is then securely deleted or anonymised.

10. Your rights

Under UK GDPR, you have the right to:
• access your data
• correct inaccurate details
• request deletion (subject to legal exceptions)
• restrict processing
• request a copy of your data in portable format
You can contact us at [email protected] or reach the UK ICO via ico.org.uk.

11. Data security

We apply high-standard security protocols including TLS encryption, firewalls, access controls, audits, and internal staff training to safeguard your data.

12. Age restriction & responsible gaming

RuneCrack is strictly for users aged 18 or over. While it involves no real-money features, we promote responsible engagement through session limits and voluntary self-exclusion tools.

13. Policy updates

We may update this Privacy Policy to reflect changes in law or service. Any important changes will be shared via your account or email. See the “last updated” date below for the most recent version.

14. Contact us

If you have any privacy-related questions, reach out to our Data Protection Officer:
Email: [email protected]
Last updated: 24 June 2025